Registration, verification and login

v1.0.x · updated 2026-07-10

Using the portal requires a customer account. This screen covers registration, e-mail verification and login.

Registration

The form asks for: e-mail, a password (at least 8 characters), full name, optionally date of birth and gender, and two required consents — to personal-data processing and to the offer (both linking to the legal pages). Without both consents registration does not go through.

On submit, an account is created (not yet verified) and a six-digit code is e-mailed. No session is opened yet.

E-mail verification

On the verification screen, enter the code from the e-mail. The code is valid for 15 minutes, allows at most 5 wrong attempts, and can be resent no more than once per minute. After a correct code the account is verified and you are signed in automatically (the session opens immediately).

The login form is e-mail and password. If the e-mail is not yet verified, instead of signing in you get a prompt to verify the address with a link to the verification screen. A wrong e-mail/password pair returns a uniform error that does not reveal whether such a user exists.

Onboarding after registration

Once the e-mail is verified, the onboarding wizard opens — there is no way into the full portal without completing it. The wizard walks you through the steps (with a progress rail on top):

Profile — last name, first name and (optionally) patronymic.
Path — choose between a cloud instance (managed cloud) and self-hosted (installing on your own server).
The paths then diverge:
- Cloud: pick a plan (monthly/yearly) → fill in the requisites (individual or company — collected before payment) → pay → instance provisioning → done.
- Self-hosted: mint a personal install link → the “Continue the installation” screen — the portal waits until the installed instance binds itself to your account, after which onboarding completes.

Things worth knowing up front:

The person type (individual/company) is fixed: after onboarding completes it can no longer be changed by yourself — contact support.
Company / sole proprietor: after the requisites are saved, the wizard stops on the “requisites awaiting confirmation” step (requisites_pending) — the operator reviews the data and you receive a “Requisites confirmed” e-mail, after which you can proceed to payment.
Companies always have invoice payment available (see Order and payment); individuals pay by card.
On the self-hosted path, minting the install link switches the portal into self-hosted mode; you can return to the path choice while no instance has bound yet (the change-path button on the install screen).

Password reset

The “Forgot password” screen e-mails a code; the reset screen uses it to set a new password. After a password change, all active sessions are ended — you will need to sign in again.

Tips

Check the spam folder if the code doesn’t arrive; you can resend after a minute.
The password must be at least 8 characters; use a unique one.

Profile and requisites — fill in your details.
Plans and storefront — choose a plan.
Portal overview — how access works.